Arrive on time. If you are late, you are taking away from your own assessment/treatment time.
Wear loose fitting, comfortable clothing.
If you have a low back, hip, or knee injury, bring shorts.
If you have a shoulder injury, wear a loose fitting t-shirt or tank top.
If you have a doctor’s referral (particularly after surgery), bring it.
Bring a list of questions you would like to discuss.

Every person is unique and every problem is unique. Some of our clients eliminate their pain and restore their function in 2 to 3 weeks. Some problems take 6 to 8 weeks. Unfortunately, some can take a few months, and in rare cases, longer. Treatment should only be continued if it is helping. If our treatment plan isn’t helping, it should be changed. The treatment response is highly variable and depends on:
How complicated and difficult the problem is
How did you develop the problem (acute vs chronic)
How long you have had the problem
How significant the structural damage is
How committed you are to solving the problem
Your motivation
Your ability/willingness to modify your activities, aggravating factors, etc.

In most cases, it is not necessary to have the results of your diagnostic test prior to seeing a physical therapist. One exception is if you are concerned that you have a bone fracture or a muscle/tendon rupture. In most other cases, the results of the diagnostic tests will not change the initial physical therapy treatment plan. Specifically, if you are awaiting MRI results for a knee injury (ligament and/or meniscus), shoulder injury (labrum, rotator cuff tear), or back injury, the results of the test are not necessary to determine the appropriate physical therapy treatment. The test results are important for making surgical decisions, but the physical therapy treatment is based on improving your primary complaints (pain, loss of function, etc).

On your initial appointment, your physiotherapist will perform an evaluation to assess your injury/impairments. Your evaluation will include a thorough personal history, a review of symptoms, and various tests and measures to gain a more specific understanding of your diagnosis. With all that information combined, your physiotherapist will make a clinical judgment as to your diagnosis, prognosis, and treatment. A treatment program will be designed to remedy the problems identified, as well as to attain goals set forth with your physiotherapist and referring physician

Initial evaluation appointment duration varies, with the average time being from 30 minutes to 1 hour. Depending on the injury, follow-up appointments generally last between 30 minutes to 1 hour.

No, physiotherapists can assess and treat without referral by a doctor. However some health insurers require a doctors referral before they authorize cover of fees, some only require a phone call. Please communicate with your insurance company if they will reimburse your fee.

We pride ourselves as a leading physiotherapy practice, as well as taking our time to care for each individual client. Our referring physicians and past clientele regularly send their family members, colleagues and friends to our facility. We are dedicated to resolving your problems in an environment that is welcoming, warm, and relaxing. Clients will receive personalised care and attention from our staff. If you are still unsure and/or have questions, don’t hesitate to contact us!